Learn About Our Program

 
THE NEED

Delivering Needed Information In Languages People Understand

The Refugee Response works with hundreds of individuals from every corner of the world that are adapting to life in Northeast Ohio. Communicating every message that would benefit our community of refugees, from information about the 2020 Census to navigating your first Cleveland winter, can be a tricky task.

Existing language barriers are made more difficult by access to translated materials from legitimate sources, the literacy rates of resettled populations and the mediums in which we communicate. The solution is creating content that is both accessible and understandable for every population we serve.

 
 

  Featured Videos  

PROGRAM OVERVIEW

A Process Built on Flexibility

When creating content, we follow a flexible process which allows us to adapt our content to each unique situation.

  1. assess the information needs of the non-English speaking community

  2. create content in partnership with experts in the relevant field

  3. work with our interpreter network to translate content into as many languages as needed

  4. distribute content directly to individuals

VIEW THE CONTENT

See Our Published Content

The Refugee Response Overview

Online Learning Technology

Mental Health Videos

COVID-19 Information

...and more

20+

LANGUAGES

Over 800

HOURS OF CONTENT WATCHED

32

COUNTRIES WATCHED

60,000+

VIEWS
 

Currently Accepting Projects

 

As we continue to expand our flexible process and develop a library  of materials for newcomer and ESL communities, we're accepting requests from organizations and agencies with similar needs. We are accepting contract requests of fee-for-service work, and are constantly open to proposals from content-experts on new projects